What Our Clients Say About Us?
Before, whenever customers asked about their orders, I wasted hours checking and replying. Since switching to Banzota, the tracking system updates continuously, so I just open the app to see everything. Average delivery to the US is now only 7-15 days - much faster than my previous service. This has clearly reduced my return rate.
I used to spend weeks searching for suppliers on big platforms, always worrying about product quality. With Banzota, I get quotes within hours and never face MOQ pressure. They also guarantee factory quality, which gives me peace of mind. Thanks to that, I can easily run dropshipping across multiple product categories.
What I value most about Banzota is their customer support. When a customer returned an item due to the wrong size, their team quickly handled everything - from the complaint to the refund. This not only protected my reputation but also gave me more time to focus on ads and expanding products.